Do you offer refunds?
If something went wrong, contact us within 14 days of a charge and we’ll make it right. You can cancel any time in Settings to stop future charges.
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How to ask
Email support@ascendviral.com with your Instagram handle, the date of the charge and what went wrong. On the Growth and Viral plans, you can also write to your growth team in Messages.
You can see your past charges in Settings, under Membership, then Manage Membership.
Is there a guarantee?
We don’t guarantee a number of followers. Nobody honestly can, because the people you reach are real and decide for themselves.
The full legal terms are in our Terms and Conditions.
Stop future charges
Cancel any time in Settings. Your plan stays active until the end of the period you paid for. How to cancel.